Shipping
We currently ship to Australia, the United States, New Zealand and Singapore.
Orders placed before 2PM Australian Eastern Standard Time (AEST) will be shipped on the same day. We will send you a tracking number to help you track your order.
Returns and exchanges
Yes. Orders must be returned within 30 days of purchase.
Yes. Please email us info@oleumbotanica.com if you wish to cancel or change your order.
Note: Orders can only be changed or cancelled 24 hours after purchase.
Getting in touch
Yes. You can contact us via email, our live chat box (during working hours: 9am-5pm AEST) or via our social media pages.
Botanica Rewards
Simply create an account using your email address and we will add points to your account each time you make a purchase. The points that you accumulate will lead to benefits you can use towards your future purchases.
Subscription Service
Yes, we do. This is COMING SOON. Please email us at info@oleumbotanica.com or send us a message in the live chat on your screen to be notified when our subscription service goes live.